Contact us

General enquiries

*For your safety, our staff are unable to change or provide account information via email.If you require this service please call 13 13 76.

Personal banking	13 13 76 - 24 hours, 7 days
Business banking	1800 804 411 Monday to Saturday 7.30am - 7.30pm
Overseas?	+61 2 9553 5883 - 24 hours, 7 days
Report a lost or stolen card	1800 028 208 - 24 hours, 7 days or via Internet Banking
BankSA Assist – a service for those facing financial hardship	1800 629 795 weekdays 8am - 5pm
Are you a financial counsellor acting on behalf of a customer?	1800 804 728 - 8am - 8pm, 7 days
Customer relations	Make a complaint or provide feedback
Branches/ATM	Find a branch or ATM Or SMS (Each SMS costs $0.40¹) For ATMS, SMS suburb and state to 199 44 ATM(286) For branches, SMS suburb and state to 199 44 BSA(272) SMS Helpline 1800 195 773
Postal address	BankSA GPO Box 399 Adelaide SA 5001

¹Your mobile phone carrier will bill you $0.40 per enquiry.