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Contact Information
Contact BankSA. We’re here to help.
Have you received a Hoax email? Click here for more information.
Learn how to protect yourself against card fraud.
Find the answer to your question in our comprehensive list of FAQs
- Find your nearest branch
- Find a BankSA ATM near you
- Remember you can also locate your nearest branch by using the SMS functionality on your mobile phone – Simply SMS the suburb and state to 199 44 ATM (286)^
- Use this online form to send us your enquiry*
- Please note: due to security and legal obligations, BankSA staff are unable to change or provide account information via email. If you require this service please call BankSA on 13 13 76
Find the right number in the contact directory
- Call 13 13 76 24 hours, seven days a week and to connect you faster, say 'Lost Card' when prompted
- Overseas? Call +61 2 9553 5883 24 hours, 7 days
- Contact the Customer Relations team.
Financial counsellors acting on behalf of BankSA customers
- Please contact BankSA Contact Centre on 13 13 76 8am - 8pm, seven days a week and to connect you faster, say 'Existing Account' when prompted or email custrelbsa@banksa.com.au.
If you are facing financial hardship in relation to your BankSA accounts
- Please contact us on 1800 629 795, 8am to 5pm, Monday to Friday.
BankSA
GPO Box 399
Adelaide SA 5001
Head office
97 King William Street
Adelaide SA 5000
* Please note: Due to security and legal obligations, BankSA staff are unable to change or provide account information via email. To make changes to your account details, please call 13 13 76 .
^ Note: Your mobile phone carrier will bill you $0.40 per SMS enquiry. SMS Helpline 1800 195 773.
^ Note: Your mobile phone carrier will bill you $0.40 per SMS enquiry. SMS Helpline 1800 195 773.
